SpringHill Suites Chicago Naperville/Warrenville Logo for SpringHill Suites Chicago Naperville/Warrenville

 
 

Front Desk Agent – Warrenville, IL

Posted January 13, 2020

Part Time

 
 

Job overview

To provide the guest with an exceptional first impression and to ensure that their overall stay is an excellent experience. 

What you will be doing

  • Greets guests as they arrive, focusing on personal recognition
  • Reviews arrival list daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Attends promptly to guest needs and inquiries
  • Other duties as assigned 

Requirements

Education & Experience
  • Minimum of High School education, post-high school education preferred
  • Minimum of one year in Front Desk Operations
Knowledge, Skills, and Abilities
  • In-depth knowledge of hotel Front Desk operations 
  • Basic computer skills  
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills 
Competencies
  • Approachability
  • Interpersonal Savvy
  • Customer Focus
  • Problem Solving
  • Functional/Technical Skills
  • Integrity/Trust

Schulte Hospitality Group is an Equal Opportunity Employer.