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Room Attendant – Millbrae, CA

Posted October 7, 2019

 
 

Westin’s workplace culture is designed with the associate experience in mind. Here, associates are empowered to be at their best and to infuse a spirit of well-being into each guest experience ensuring guests leave feeling better than when they arrived.

Job overview

To ensure a clean and pleasant environment for our guests.

What you will be doing

  • Ensure that rooms and public areas are cleaned and sanitized to standards
  • Ensures that rooms have clean linen, bedding and towels
  • Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
  • Reports any non-working equipment or possible repairs to the GM/Maintenance
  • Search room for items guest has left behind and turn them into the front desk
  • Other duties as assigned

Requirements

Education & Experience
  • Minimum of one year in Housekeeping role
  • Minimum of High School education, post-high school education preferred
Knowledge, Skills, and Abilities
  • Ability to multi-task
  • Ability to communicate effectively verbally and in writing
  • Team player
  • Ability to exceed expectations of guests
  • Knowledge of cleanliness standards
  • Able to work flexible shifts

Physical Demands:

  • Must be able to stand and exert well-paced mobility for up to 8 hours in length
  • Must be able to lift up to 50 lbs. on a regular and continuing basis
  • Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis
  • Ability to lift, pull, bend, twist, push and pull large items continuously throughout a shift
  • Subject to the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation
  • Must be able to exert well-paced ability in limited space
  • Must be able to bend, stoop, squat and stretch continuously to fulfill cleaning tasks throughout entire shift
Competencies
  • Commitment to Task:  Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills:  Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility:  Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative:  Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a “can-do” attitude.
  • Managing Execution:  Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.  
  • Teamwork:  Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team’s decisions; contributes to the team’s efforts.

Schulte Hospitality Group is an Equal Opportunity Employer.