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Banquet Captain - Hilton Garden Inn Indianapolis NW – Indianapolis, IN

Posted June 7, 2019

 
 

  • Directly responsible to the Banquet Manager/Executive Chef/F&B Director the performance of all hourly banquet food and beverage servers and personal representative of the hotel to banquet guests.
  • Expected to coordinate all aspect of the room/facilities set-up, including audio/visual and F&B so that all efforts are directed toward guest satisfaction, the achievement/maintenance of division standards and profit maximization.
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of High School education, post-high school education preferred
  • Minimum years of age to serve alcohol beverages
  • Minimum of 1 year in hotel customer service role

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to provide legible communication and directions
  • Outgoing personality
  • Ability to communicate effectively verbally
  • Team player
  • Strong leadership skills
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

JOB COMPETENCIES:

  • Drive for Results
  • Business Acumen
  • Hiring and Staffing
  • Developing Direct Reports and Others
  • Decision Quality
  • Customer Focus
  • Informing
  • Integrity/Trust