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Maintenance Associate - Hilton Garden Inn Indianapolis NW – Indianapolis, IN

Posted September 14, 2019

 
 

Ensure that all maintenance functions, including preventative maintenance are completed in a timely manner and are safety compliant.

  • Oversees the property grounds, public areas and hotel guest rooms
  • Conducts preventative maintenance to prevent breakdowns in hotel accommodations
  • Paints, replaces electrical accessories, maintains HVAC
  • Responds to guest complaints in a timely manner
  • Fulfills work orders in a timely manner
  • Completes daily rounds, identifying and reporting problems
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of 3 years in a hotel maintenance position
  • In-depth knowledge of HVAC, plumbing, electrical and general carpentry

KNOWLEDGE, SKILLS AND ABILITIES:

  • Basic math skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

TRAVEL:

  • Rarely

JOB COMPETENCIES:

  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.