Hilton Garden Inn Cleveland Downtown Logo for Hilton Garden Inn Cleveland Downtown

 
 

Front Office Manager – Cleveland, OH

Posted August 14, 2019

 
 

  • Monitors daily status of rooms, rates, discount rates and packages
  • Maintains current list of available rooms for walk situations
  • Coordinates blocking of rooms
  • Checks printed registration cards against information on arrival report and rectifies any discrepancies
  • Ensures prompt and courteous service to guests
  • Pre-registers guests according to standards
  • Completes and monitors employee schedule
  • Monitors VIP arrivals