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Regional Human Resources Director – Louisville, KY

Posted January 6, 2020


Position Purpose:

As a strategic partner to operations, the Regional HRD aligns business objectives with employees and management in designated markets. Serves as a consultant to Operations on HR related issues. Acts as employee champion, change agent and culture ambassador. Executes organizational initiatives in alignment with HR goals and business objectives. Assesses and anticipates HR-related needs and employee issues. Communicates needs proactively with the HR function and Operations. Formulates partnerships across HR and Operations to deliver value-added service to management and employees that reflect the business objectives and values of the organization.

Job Duties and Responsibilities:

  • Consult with Operations providing HR guidance as appropria
  • Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
  • Serve as a policy expert to assist Operations management in adherence of company policies, processes and practices.
  • Manage and resolve complex employee relations issue Conducts effective, thorough and objective investigations.
  • Leads recruiting and talent management efforts for Operations to ensure effective, efficient and legally compliant processes; trains managers to recruit and assess talent consistently, effectively and in accordance with company g
  • Coordinates onboarding activities for new managers, as well as facilitation, consultation and guidance for all employee status changes including but not limited to promotions, pay changes, transfers, leaves of absence, disciplinary actions, off-boarding and unemployment related matters.
  • Analyze trends and metrics in partnership with HR function to develop solutions, programs and polic
  • Provides day to day performance management guidance and consultation to Operations (coaching, counseling, career development, disciplinary actions).
  • Provides HR guidance to Operations and delivers training as defined by HR and Operations.
  • Partners closely with Operations to improve work relationships, build morale, increase productivity and employee retenti
  • Provide guidance and input on business unit restructures, workforce planning, performance management, and succession planning.
  • Participate in evaluation and monitoring of success of HR progra Follow-up to ensure training objectives are met.
  • Actively participate in HR meetings to ensure deployment and process consistency in the field.


  • Bachelor's degree in human resources, business administration or related field
  • Minimum of 3 years progressive human resources generalist experience.
  • Working knowledge of multiple human resource disciplines including recruiting, talent management, training, compensation practices, performance management, culture development, employee and union relations, federal and state respective employment la
  • Multi-unit hospitality experience
  • Professional Human Resources (PHR) certification preferred
  • Proficient in HR information systems, preferably ADP
  • High proficiency with Microsoft Office including Outlook, Excel, PowerPoint and Word


  • Knowledge and deep understanding of all aspects of human resources and hotel operations
  • Strong conflict management and consultation skills
  • Promotes an atmosphere of teamwork with the ability to lead by example
  • Builds morale and spirit while instilling an industry leading guest service attitude in all associates
  • Strong customer service orientation and interpersonal communication skills
  • "Hands-on" leadership approach to management and team development
  • Ability to maintain strict confidentiality
  • Must be objective and approachable and able to balance support of management while acting as employee champion
  • Positive presence and command skills
  • Ability to travel up to 20-25% of time

Job Competencies:

  • Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
  • Commitment to Task: Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles.
  • Communication Skills: Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions.
  • Critical Thinking: Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
  • Developing Others: Directs and motivates others; provides timely and specific feedback; changes coaching style to fit individual needs; assesses strengths and development needs of team members and provides opportunities for growth.
  • Flexibility: Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities.
  • Influencing Others: Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; modifies presentations to suit a particular audience; responds to objections successfully; uses tact when expressing ideas or opinions.
  • Initiative: Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
  • Managing Execution: Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
  • Relationship Management: Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
  • Teamwork: Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

Schulte Hopsitality is an Equal Opportunity Employer.