Graduate Lincoln Logo for Graduate Lincoln

 
 

Catering Manager – Lincoln, NE

Posted February 3, 2020

 
 

Graduate Hotels Management is seeking a Catering Manager to join Graduate Hotels®, Graduate Lincoln. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history.

CATERING MANAGER RESPONSIBILITIES:

  • Responsible for learning the hotel brand and strategy
  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
  • Achieve all predetermined sales goals for revenue and sales activity
  • Negotiate contracts according to company standards
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
  • Accurately record all bookings or lost business for hotel
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity
  • Assist the client in menu planning, coordinate food, beverage, table arrangements, and decorations ensuring clients details are executed
  • Monitors local competitors and compares their operation with his/her operation
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintain existing accounts with active trace/follow up system
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Work client-related special events
  • Abides by Prime Time Selling hours
  • Participates in MOD program as required
  • Other duties as assigned

EDUCATION AND EXPERIENCE:

  • Minimum of High School education, post-high school education preferred
  • Minimum of 3 years in hotel or conference Catering/Sales

KNOWLEDGE, SKILLS AND ABILITIES:

  • Ability to communicate effectively verbally and in writing
  • Excellent listening and problem-solving skills
  • Ability to exceed expectations of guests and team members
  • Negotiating Skills
  • Strong computer skills
  • Must have flexible work hours that may include evenings, weekends, and holidays

JOB COMPETENCIES:

  • Drive for Results
  • Business Acumen
  • Hiring and Staffing
  • Developing Direct Reports and Others
  • Decision Quality
  • Customer Focus
  • Informing
  • Sales Focus
  • Integrity/Trust

About Us:

  • Graduate Hotels Management is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 16 open and operating hotels across the U.S. and an additional 14 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit com.
  • *Graduate Hotels Management is an Equal Opportunity Employer.