Graduate Hotels®, is seeking a Room Attendant to join Graduate Cincinnati and its wonderful team of hospitality enthusiasts.
Graduate Hotels creates authentic, playful spaces that connect a community's travelers, students, and locals. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels worthy of their hometown.
We are a diverse team of experience makers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even if it's their first time in town. In order to help you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
JOB DUTIES AND RESPONSIBILITIES
- Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards
- Ensures that rooms have clean linen, bedding and towels
- Understands and follows all safety and security procedures as mandated by the hotel
- Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings (i.e. mall, restaurants)
- Ensures that rooms are stocked with soap, tissues, drinking glasses, etc.
- Identify items that guests have left behind and report items utilizing hotel's lost and found procedures
- Other duties as assigned
EDUCATION AND EXPERIENCE
- High School Diploma/GED
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to multi-task
- Ability to communicate effectively verbally and in writing
- Team player
- Ability to exceed expectations of guests
- Knowledge of cleanliness standards
Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 19 open and operating hotels across the U.S. and an additional 15 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com.
*Graduate Hotels Management is an Equal Opportunity Employer.