Work today, get paid today! Hotel Washington believes you should be in control of your income, that's why we're proud to partner with DailyPay, giving you access to your money when and where you need it!
Hotel Washington is seeking a dynamic, service-oriented Group Rooms Coordinator to join our team!
What's in it for you? When you join Hotel Washington you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people!
Job Duties And Responsibilities
Within 48 hours of receipt, inputs group room listings by following a detailed checklist
Works with Director of Revenue Management to achieve optimum occupancy and revenue
Reviews contracts for accuracy in rates, dates, billing inventory levels, and other miscellaneous information
Creates and maintains complete files on all bookings reflected in Sales PMS
Provides information and assistance to enhance guest service
Participates in weekly group pick-up meetings
Provides continuous service to hotel and guests to assure guest satisfaction
Attend group pre-function meetings
Answer reservation sales calls when volume dictates
Posts, tracks and follows all SOP's with advance purchase/deposit reservations
Perform various other duties as assigned to meet business objectives
Education And Experience
Minimum of six (6) months prior reservations or front office experience required in a full service hotel or related.
Prior experience with Opera PMS is preferred
Minimum of High School education
Knowledge, Skills And Abilities
Ability to multi-task
Ability to exceed expectations of guests
Ability to follow detailed record-keeping procedures that involve intense administration and attention to detail
Ability to make independent decisions
Ability to use a moderately complex computer system and troubleshoot software problems
Strong organizational skills
Ability to work with internal and external customers
Must be able to define problems, collect data, establish facts, and draw valid conclusions
Strong commitment to task with a high sense of urgency
Ability to maintain compliance with all local, state and federal laws and regulations
Maintain confidentiality of guest information and pertinent hotel data
Work Today, Get Paid today with DailyPay!
Track your daily income with updates after every shift you work
Transfer your earnings instantly or next day
Automatically save a portion of your paycheck
In addition to DailyPay, Hotel Washington offers a robust selection of perks/benefits that include, but aren't limited to: Paid Time Off, Unlimited Referral Bonuses, Growth and Career Opportunities, Hotel Discounts, 401K, Health/Dental/Vision Insurance, Short-Term/Long-Term Disability, Flexible Spending Accounts, Health Savings Account, Pet Insurance, Dependent Tuition Benefits, EAP Program, Marketplace Discounts at various retailers such as Disney, Apple, AT&T, Verizon and more, and a flexible and fun working environment!
*Hotel Washington is an Equal Opportunity Employer.