Jobs at The Lodge at Jackson Hole

• Front Desk Agent (Guest Services)

  Greets guests as they arrive, focusing on personal recognition Reviews arrival list daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Attends promptly to guest needs and inquiries Other duties as assigned Education And Experience Prefer 1 year experience in Front Desk but will train the right candidates Knowledge of hospitality / Front Desk operations Minimum of High School education. Knowledge, Skills And Abilities Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills Job Competencies Commitment to Task Demonstrates dependability and shows a sense of urgency about getting results; willing to commit the hours it takes to get the job completed; takes responsibility for actions and achieves results; overcomes obstacles. Communication Skills Presents ideas, concepts, and information effectively and clearly through the spoken word; actively listens; communicates comfortably with various audiences; responds effectively to questions. Flexibility Adapts and changes course of action when appropriate; effectively transitions from task to task; deals well with unresolved situations, frequent change, delays, or unexpected events; maintains objectives amidst shifting priorities. Initiative Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude. Managing Execution Manages multiple projects and effectively prioritizes tasks, responsibilities, and goals; uses goals to guide actions and creates detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals. Teamwork Works cooperatively with others to accomplish business goals and objectives; asks others for their ideas and opinions; supports team's decisions; contributes to the team's efforts.

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